A training package is a set of nationally endorsed qualifications, units of competency and assessment requirements developed for a specific industry, sector or workplace. A training package:

  • specifies the skills and knowledge required to perform effectively in the workplace
  • provides consistent components for training, assessing or recognising skills
  • enables nationally recognised qualifications to be awarded through direct assessment of workplace competencies
  • promotes flexible modes of training to suit individual and industry requirements
  • encourages learning and assessment in a work-related environment that leads to verifiable workplace outcomes
  • may also provide support materials.

SITXMGT001 Monitor work operations

This unit describes the performance outcomes, skills and knowledge required to oversee and monitor the quality of day-to-day work. It requires the ability to communicate effectively with team members, plan and organise operational functions, and solve problems.

The unit applies to all industry sectors, and to individuals operating at a team leading, supervisory or frontline management level.

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Dear Bachar,
I just want to let you know that I appreciate the past 6 weeks and that the knowledge gained will stay with me for life. I now have more confidence when it comes to applying for jobs.
Thank you for being an amazing trainer with great patience and humour(?).

Rosemary Nguen